Privacy Policy

Effective date: June 5, 2026

Welcome to Ivafo. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ivafo.com and interact with our services. We are committed to earning and maintaining your trust by handling personal data with care, transparency, and security.

1. Information We Collect

We collect information to deliver, personalize, and improve our products and services. The types of information we gather include:

Personal identifiers: names, usernames, email addresses, company affiliations, postal addresses, and phone numbers that you provide directly to us.
Account data: login credentials, profile preferences, and communications preferences associated with your Ivafo account.
Transactional information: payment details processed through our thirdâ€‘party gateways, receipts, and order history related to services you purchase from us.
Content you provide: inquiries, feedback, support requests, and any material you submit through our site or via communications with us.
Usage information: pages visited, features used, duration of sessions, clickstream data, and device information (including hardware model, operating system, version, browser type, language settings, and time zone).
Geolocation data: approximate location derived from your IP address or device settings, if you consent or if it is necessary to provide our services.

2. How We Collect Information

We gather data through multiple channels to provide, support, and secure our services:

Direct interactions: information you provide when you create an account, request support, fill out forms, or communicate with us.
Automatic collection: usage and device data collected via cookies, log files, and similar technologies as you interact with ivafo.com.
Third-party sources: data from partners or public sources, with your consent or as permitted by law.

3. Log Files

We automatically collect and store certain information in server log files when you access our site. This may include your IP address, browser type and version, language preferences, referring/exit pages, operating system, timestamp, and clickstream data. We use this information for system administration, security monitoring, analytics, and to improve user experience. Log data is generally retained for a period consistent with legal and business requirements and is evaluated for anomalies to protect our services and users.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize you across sessions, tailor content, and analyze site usage. Cookies help us understand how you interact with ivafo.com and enable core features such as authentication and preferences. We classify cookies as:

Essential cookies: required for basic site functionality (e.g., session management, security). These cookies are usually firstâ€‘party and cannot be turned off without affecting site operation.
Functional cookies: remember choices you make (such as language or region) to provide enhanced features.
Performance and analytics cookies: collect information about how you use the site to help us improve performance and content.
Advertising and targeting cookies: may be used by us or third parties to deliver relevant ads and measure ad performance.

You can manage or disable cookies through your browser settings or via any consent management tools we provide. Note that disabling certain cookies may limit some features of the site. For nonâ€‘essential cookies, we may seek your consent in jurisdictions that require it.

5. Thirdâ€‘Party Advertising

We partner with advertising networks, analytics providers, and other third parties to deliver ads and understand how users engage with our site. These partners may place their own cookies or use other technologies to collect information about your activities across websites and apps. Data may include IP address, device identifiers, browser characteristics, and interaction data. We use this information to deliver relevant advertising, measure ad performance, and improve services. You may opt out of interestâ€‘based advertising from certain networks through their opt-out mechanisms or through industry privacy portals. Opting out does not necessarily stop all advertising, and it may not remove all advertising on every device or browser you use.

6. Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. We will take steps to verify age, remove information if appropriate, and terminate data processing in accordance with applicable laws. If we learn that a child under the age threshold has provided information without consent, we will promptly delete such data.

7. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect the information under our control. This includes access controls, encryption in transit and at rest where feasible, vendor management, and routine security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You should help by using strong passwords and notifying us of any suspicious activity on your account.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Criteria for retention include the type of data, purpose of collection, sensitivity, and legal requirements. When data is no longer needed, we take reasonable steps to securely delete or anonymize it.

9. International Transfers

We may process and store information in regions outside your country of residence. When we transfer data internationally, we rely on appropriate safeguards, such as contractual arrangements and applicable data protection laws, to ensure your information remains protected.

10. Your Rights and Choices

You have rights regarding your personal data, including access, correction, deletion, restriction of processing, objection to processing, and data portability where permitted by law. You may update or request removal of information by signing into your account or contacting us. For marketing communications, you can opt out at any time using the unsubscribe link or by contacting us directly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on ivafo.com and revise the effective date. If material changes are made, we may provide additional notice as appropriate.